AVIATAR, Lufthansa Technik’s independent platform for digital products and services, launches its new Reliability Solutions. Starting with the “Engineering Analytics Suite”, Reliability Solutions will consist of multiple applications that can be enhanced with feature extensions tailored to individual customer needs. The one-stop-shop product for all reliability needs enables its users to gain insights and identify highlights within the data, supports root-cause-analysis & authority reports, and tracks actions including their effectiveness. The customer-centric solution was developed in co-creation with partners and customers.

With the go-live of its first available application Engineering Analytics Suite within the new AVIATAR Reliability Solutions, customers can now create professional live data dashboards containing charts on fleet performance indicators. Collaboration between user groups like Technical Fleet Managers, Reliability Managers, Maintenance Control Center Experts and Trouble Shooters is enhanced by creating customized dashboards that can be easily adapted by adding alert and target levels, comments and changing the chart size as well as appearance. This is designed to enable dialog on performance indicators and empower users to collaborate and dive deeply into data when required.

The Engineering Analytics Suite combines data sources such as live aircraft data and information from M&E (maintenance & engineering) systems to enable holistic analysis and reporting on fleet reliability. It provides the data in a self-explanatory user interface and will use AI technology for natural language processing to improve manually entered data during flight operations.

More extensions for this application will be available this year, including reporting and case management.

Dr. Jan-Philipp Graesch, Product Lead Reliability Solutions at AVIATAR said: “Simply providing our customers with a Fleet Performance solution was not enough. Thus, we were looking for a centralized application that could integrate multiple available data sources and still provide a self-explanatory interface for performance monitoring as well as root cause research and analysis. Thanks to many workshops with our customers and our Lufthansa Technik engineers, who are part of our Digital Tech Ops Ecosystem, I am excited to see the Engineering Analytics Suite now live. It goes far beyond fleet performance, and in 2024 there will be more to come, enabling best-in-class data monitoring and alerting of repetitive defects.”