As of recently, Koch is deeply involved in the support of the A350, after already accompanying this aircraft type during key stages of its development and all the way to its entry into service over the past years. "We're currently in the stabilization and expansion stage with Lufthansa's A350 fleet," he says. Thorsten Koch spends a major part of the day working at his desk, attending meetings and coordinating work with others, but he also likes to take a look at the problems directly. "It's great to be so close to the hangars as we can gain a lot of experience that way. And this experience is one of our major strengths."
Relationships of trust
Thorsten Koch and his colleagues work together closely with manufacturers, aviation authorities and customers. "Over the years, we have built up a relationship of trust," he says. And that benefits all sides. "After all, design flaws increase the costs ten-fold when it comes to production and hundred-fold when it comes to operation." Koch represents Lufthansa Technik as an expert in international working groups, such as the maintenance working groups of manufacturers, aircraft operators and authorities. He notes : "I look forward to how things will develop. Lending a hand to start-ups is just as exciting to me as helping established, major customers on their way."